Solution:

After completing an extensive communications brand audit and key stakeholder interviews, it was apparent that Farm Credit had core equities that could be refreshed across their offices to project a larger, more consistent presence.

We suggested a name change to match customer perceptions and created a new logo and identity system to reinvigorate their brand, convey their strength as leaders in rural lending, and tell the Farm Credit story. In addition, we developed a comprehensive launch with the theme, “Strength in Numbers,” to introduce the refreshed brand, celebrate Farm Credit’s rich history and create a cohesive brand experience. The results have been stellar with both customers and employees embracing the new Farm Credit with enthusiasm.

Solution

In order to reinvigorate Erbert & Gerbert’s, we went back their very humble, albeit quirky, beginning. At the core of the brand are imaginative bedtime stories a father told his 7-year-old and 9-year-old children, Erbert and Gerbert Herbert. Just as the children make fun discoveries throughout their adventures, we wanted people to have as much fun discovering the E&G brand. Our big idea was embodied in our campaign’s theme line: Subs Worth Discovering. We made sure every touchpoint was worth discovering — from a redesign of the store experience to a simple, easy-to-use, print-on-demand system, which allowed franchisees to customize campaigns at the local level and the company to track use and results. Finally, we created an innovative, integrated advertising campaign that generated positive sales and earned global media coverage for the chain. Not only did the work earned a shelf full of awards, including a Gold EFFIE, but it was also featured on CNN, The Ellen DeGeneres Show, the CBS Early Show and VH1. But our proudest moment was being named Vendor of the Year by the franchisee network.